Contact.
For support, feedback, takedown requests, or partnership inquiries — email is the fastest way to reach us. We read every message and reply within 1–2 business days.
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The fastest way to reach a human. We read every message.
support@audiodownloader.com
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Response time
- • General support: 1–2 business days
- • Bug reports: same day, often within hours
- • Takedown / DMCA: within 24 hours
- • Partnership / press: 3–5 business days
What to include in your message
For a bug report
- • The URL you tried to download (if you can share it)
- • The platform (YouTube, Instagram, etc.)
- • The format you selected (MP3, M4A, FLAC, …)
- • The error message you saw, if any
- • Browser + OS (Chrome 127 on macOS 15, etc.)
For a takedown / DMCA
- • Your name and how you're authorized to act
- • The URL(s) to be removed
- • A short statement of the rights claim
- • A physical or electronic signature
Send to support@audiodownloader.com with the subject starting with DMCA.
For a feature request
- • The platform you want supported
- • A real use case (we prioritize by impact)
- • Optional: a sample URL
For partnership / press
- • Who you are and what you do
- • A short description of the opportunity
- • Timeline and any deadlines
Prefer to read first?
Most questions are already answered in the FAQs. We keep them up to date with every new feature and platform.