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Contact.

For support, feedback, takedown requests, or partnership inquiries — email is the fastest way to reach us. We read every message and reply within 1–2 business days.

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Email

The fastest way to reach a human. We read every message.

support@audiodownloader.com

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Response time

  • • General support: 1–2 business days
  • • Bug reports: same day, often within hours
  • • Takedown / DMCA: within 24 hours
  • • Partnership / press: 3–5 business days

What to include in your message

For a bug report

  • • The URL you tried to download (if you can share it)
  • • The platform (YouTube, Instagram, etc.)
  • • The format you selected (MP3, M4A, FLAC, …)
  • • The error message you saw, if any
  • • Browser + OS (Chrome 127 on macOS 15, etc.)

For a takedown / DMCA

  • • Your name and how you're authorized to act
  • • The URL(s) to be removed
  • • A short statement of the rights claim
  • • A physical or electronic signature

Send to support@audiodownloader.com with the subject starting with DMCA.

For a feature request

  • • The platform you want supported
  • • A real use case (we prioritize by impact)
  • • Optional: a sample URL

For partnership / press

  • • Who you are and what you do
  • • A short description of the opportunity
  • • Timeline and any deadlines

Prefer to read first?

Most questions are already answered in the FAQs. We keep them up to date with every new feature and platform.